Say it once, know it’s handled.

• PartnersSend an errand once and see it picked up, instead of watching it sink under the photos and the plans.
• FamiliesOne calm place for what needs doing at home, each item addressed to the person it is for.
• FlatmatesA request that is its own thing rather than a line in the house chat, with a quiet yes back.
• Just youA household of one is a whole household. Send a reminder to yourself for the moment you will need it, with a deadline behind it.

A free household holds two people today. Family seats come later.

You are heads-down on a laptop when someone you live with asks for something, or when you remember something yourself. On your phone alone, that is the one place you are not looking. Heard & Handled already lives on Android, the web and a Mac menu bar — a browser extension is next — so the reminder finds you at your desk instead of forty minutes later, when you finally check your phone.

• Your phoneAndroid today, iPhone next — the notification that started this, wherever your pocket is.
• Your Mac menu barA quiet popover, not another window to manage. It appears, you tap Got it, it is gone again.
• Your browserA Chrome extension for the desk hours — a reminder can reach you without breaking whatever you were doing.Coming soon
• The webOne link, no install, for the moment you just need to check what is going on.

Six small steps, and only the person a step belongs to can ever move it. Nothing here infers, guesses or watches — it just tells whoever sent the item what happened to it.

1. Capture

   01

   One text box, or your voice. “Cat food and milk for Sam before work” becomes an item with chips for Sam, for before work, for the groceries list. No form, no confirm step, four seconds to undo.

2. Sent

   02

   Off your mind, and safely on their radar. Every moment carries a deadline behind it, so the reminder still arrives even when the moment itself does not.

3. Seen

   03

   Sam opens it, and that is the whole of this state: one moment on one item. No read mark on everything else, no last-seen time, no location map, no activity feed.

4. Got it 👍

   04

   A quiet “I’m on it”, sent by tapping the notification. Nobody has to open the app, and from here the item stops asking.

5. Done ✓

   05

   A silent ping back: handled. No nagging, no asking a third time. Can’t works the same way and offers the item straight back to you.

6. Thanks ❤️

   06

   One tap back to whoever sent it. That is the whole reward system. No points, no streak, no score to keep.

If the deadline passes with nothing acknowledged, you get one quiet badge. Sam does not get a louder alarm. Silence is a signal to the sender, never a bigger noise for the receiver.

A moment is the trigger; the deadline is the promise. Every item shows both, so a detector that misses is a late reminder rather than a missing one.

• NowStraight to their phone
• Before workFrom Sam’s routine, 07:45 · or by 18:00
• When they leave homeTheir own device, their own consent · or by 18:00Coming with location moments
• At the shopArriving at a shop they named · or by 18:00Coming with location moments
• When everyone is homeEveryone present, everyone opted in · or tomorrow 09:00Coming with location moments
• Pick a timeThe time you chose

Reminders take two paths at once: an exact alarm scheduled on the receiving phone and a server push at the deadline, deduplicated so only one of them ever arrives.

Group chats and WhatsApp are for conversations — plans, photos, memes, a link one of you meant to send hours ago. An errand dropped into that stream has to compete with forty other messages, and it loses. Your home deserves its own calm channel, one where a request does not have to survive the scroll to be seen.

Sharing an invite goes through WhatsApp, and you can send an item to anyone in your household, or to yourself, straight from a message with the share sheet. The reminder itself does not depend on it.

• No points, streaks or leaderboards. Earning points for laundry is not motivating at 35, and a fairness score turns a household into a scoreboard.
• No read receipts on everything. Seen is one state on one item, and only the person it was sent to can make it. Nothing else is watched, and nothing about who looked is kept after it.
• No map of where anyone is. Location moments run on the device of the person being reminded, opt in, and log the event rather than the place.
• No ads, ever. Adverts inside something this domestic are the fastest way to lose the room, and everyone who has tried it proves the point.
• No chat to move into. Your conversation stays where it already is. A chat interface would hide the state that is the entire value here.
• No paywall in the way of sending. The whole loop is in the free tier. Nothing that is free today is taken away later.

Paid unlocks are additive. Nothing that works today is moved behind the plan tomorrow, and there are no adverts on either tier.

An order of work, not an audience: the core loop first, ubiquity second, bigger households on one plan last — never the other way round. Nothing below skips ahead of the core loop it has to work for first.